Understanding Our Warranty Terms

1. Introduction

Welcome to Mardey’s. Please read these warranty terms and conditions carefully before completing your purchase. By purchasing from our store, you acknowledge and agree to the terms and conditions set forth below.

2. Definitions and Scope

New Appliances: Products that are brand new from the manufacturer and sold in their original packaging. These products come with a manufacturer’s warranty.Open Box Items: Products that have been previously opened and may include display models, items with minimal cosmetic imperfections, or products returned by previous customers. These items are sold at a discounted price and do not come with a warranty.

3. Warranty Coverage

• New Appliances: All new appliances sold by Mardey’s come with a manufacturer’s warranty. It is the customer’s responsibility to register the product with the manufacturer after purchase and to review the manufacturer’s warranty terms and conditions prior to purchase.
• Open Box Items: Open box items are sold “as-is” and do not come with any warranty. These items are subject to rigorous testing and inspection to ensure compliance with our quality and performance standards. No implied warranties exist beyond 24 hours of pickup, delivery, or installation. After 24 hours, all sales are final. Any exceptions to this policy will incur a 35% restocking fee. Some open box items may still qualify for a manufacturer’s warranty if registered, but this cannot be guaranteed by Mardey’s.

4. Product Condition

We guarantee the functionality of open box items upon delivery. Any issues must be reported to Mardeys within 24 hours of delivery. Reports made after this timeframe will be subject to our ‘as is’ policy, and we will not be able to provide refunds or exchanges. Damages or malfunctions resulting from services or handling not performed by Mardeys are not covered under our warranty or guarantees.

 5. All Sales Are Final

All products sold by Mardeys are sold “as is.” By receiving the product and making payment, you agree to all terms and conditions outlined herein.

6. Warranty Claim Process

For new appliances, contact the manufacturer directly as per their warranty registration and claim procedures. To initiate a warranty claim, customers must present the original purchase invoice or receipt as proof of purchase.

7. Limitation of Liability

Mardeys will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use any product. It is acknowledged by the customer that Mardeys is not responsible for any damages or losses, including but not limited to property damage or personal injury, resulting from the use of the appliance.

 8. Geographic Limitations

Warranties or Returns are not available for products purchased outside the Tri-County area (Broward, Palm Beach, and Dade counties).

9. Dispute Resolution

Any disputes arising under these terms shall be governed by the laws of the State of Florida and shall be exclusively resolved through binding arbitration conducted by the American Arbitration Association under its Consumer-Related Dispute Supplementary Procedures. This arbitration process is mandatory and final, and will preclude the parties from engaging in lawsuits or court actions. The costs for arbitration shall be governed by the AAA’s rules.

10. Contact Information

For any questions or further information, please contact our customer service team:

Email: office@mardeys.com

Phone: 954-892-8267

11. Governing Law

These terms and conditions are governed and interpreted according to the laws of the State of Florida, without regard to its conflict of law principles.

 12. Terms Modification

Mardey’s reserves the right to modify these terms and conditions at any time without prior notice to the customer.

13. Severability

If any clause of these terms is found to be invalid or unenforceable, the remainder of the terms will continue to be valid and enforceable.

 14. Entire Agreement

These terms constitute the complete and exclusive statement of the agreement between the customer and Mardey’s, superseding all prior agreements and communications.

 15. Waiver

No waiver by Mardey’s of any term or condition set forth in these terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

 

16. Manufacturer Warranty Websites

For your convenience, here are links to the warranty websites of major appliance manufacturers.

Whirlpool: https://www.whirlpool.com/services/warranty.html Samsung: https://www.samsung.com/us/support/service/warranty/ LG: https://www.lg.com/us/support/product-help/CT10000018-20150637965681-warranty GE Appliances: https://www.geappliances.com/ge/service-and-support/service.htm Bosch: https://www.bosch-home.com/us/owner-support/warranties Maytag: https://www.maytag.com/services/warranty.html Frigidaire: https://www.frigidaire.com/Owner-Center/Product-Registration/ KitchenAid: https://www.kitchenaid.com/services/warranty.html Electrolux: https://www.electroluxappliances.com/Owner-Center/Support/Warranties/ Kenmore: https://www.kenmore.com/articles/kenmore-appliance-warranty Amana: https://www.amana.com/services/warranty.html Sub-Zero: https://www.subzero-wolf.com/assistance/warranty Thermador: https://www.thermador.com/us/support/warranty Miele: https://www.mieleusa.com/c/warranty-information-1916.htm

By completing your purchase, you confirm that you have read and acknowledged these warranty terms and conditions. for any questions or further information, please contact our customer service team.